We are committed to protecting your privacy. We will only use the information
that we collect about you lawfully (in accordance with the Data Protection Act
1998 and UK law).
We collect information about customers for 2 reasons: firstly, to process your
order and second, to provide you with the best possible service in connection
with your order.
We are fully committed to controlling internet spam. In accordance with UK law
our mailing list is strictly "opt in" only and you may unsubscribe at any time.
You will only be added to our mailing list if you have chosen to do so.
What we will do:
We will hold your personal information securely and make all reasonable efforts
to prevent unauthorised access to or use of your personal information.
The information we hold about you will be accurate and up to date. You can check
the information that we hold about you by logging into your account. If you find
any inaccuracies we will delete or correct the information promptly on being
told about it
We will only use your personal information to provide services or information
you have expressly requested us to provide.
If you have opted in to our mailing list we will only send you information about
our products and services, and you may opt out of our mailing list as anytime.
If you have opted out of our mailing list we will remove your details
What we will NOT do:
We will not contact you in the future unless you have given us your consent and
then only to give you information about our products or service. You may opt out
of our mailing list at any time.
We will not pass any information on to third parties, or share your personal
information with anyone else except as necessary to process your order.
We will never collect sensitive information about you without your explicit
We will not collect information about customers that is not needed for
processing orders placed by our customers.
We may use technology to track visitors to our site, but this information is
anonymous and only used to help us improve our service.
To process credit an debit card processes we pass customer details including
name, address, post code, and country to the card processor. This is done
in a secure manner. The card processor may carry out checks on the data
before authorising the transaction, this may include checking details against
the electoral roll, and checks on the previous use of cards from that address.
If you have any questions/comments about privacy, you should
Policies Relating to Visitors to Our Web Site
Because we want to demonstrate our commitment to our users’ privacy, we disclose
all of the information we collect, why we collect it, and what we do with the
The information we collect directly benefits users using our website because we
use it to monitor visitor behaviour to improve our service, track problems and
to enhance functionality.
Information is collected for the following purposes.
- Completing an activity or transaction
- Website and system administration
- Research and Development
- Contact users for marketing only if they opt in for us to do so.
The following organizations have access to the information we collect.
- Only ourselves, we pass information to nobody else.
Our servers automatically collect logs that may record statistical information
such as visitors' IP addresses, type of operating systems, time of visit, web
pages requested, etc., and identify categories of visitors by items such as
domains and browser types. These usage statistics are are used to improve our
websites and maintain site security.
Our website collects the following types of information.
- Web site issued unique identifiers
- Web Navigation information - pages visited
- Computer system information - anonymous data about browser type etc
any information collected